Travelers should keep all receipts and documentation in order to get properly reimbursed
Southwest Airlines CEO Bob Jordan is extending an olive branch to customers affected by the massive flight cancelations just after Christmas.
Southwest Airlines is set to resume normal operations on Friday after battling intense criticism all week when thousands of flights were canceled here at home and across the country.
Staff shortages and an outdated scheduling system are to blame for the continuing cancelations at Southwest Airlines, and one of the hardest-hit airports is BWI.
Another 2,500 flights are being pulled from arrival and departure boards Wednesday and more are expected throughout the day.
The record snowfall caused major headaches for travelers this holiday season as thousands of flights were delayed or canceled across the country. Here's what you need to know from an expert about rebooking flights, getting compensated for missing luggage and more.
Southwest Airlines has canceled thousands of flights over the past few days at DCA, IAD, BWI and airports across the country as people struggle to return home this holiday season. So, was weather really to blame, or is there more to the issue?
The travel nightmare continues for people flying Southwest, and now the U.S. Department of Transportation says it’s launching an investigation into the airline.
Southwest Airlines CEO Bob Jordan issued a statement and video after thousands of flights were canceled across the country on Monday and Tuesday.
A Southwest Airlines pilot is suing the company, her union and a former colleague who pleaded guilty last year to stripping naked in front of her during a flight.
Omicron disrupted plans to bring back the service in February
Southwest is investigating a pilot who used a phrase that's become a stand-in for insulting President Joe Biden over the plane's public address system.