What rights do travelers whose flights have been canceled have?
While Southwest Airlines is apologizing for this ongoing travel nightmare this weekend, the issue is no longer just related to bad weather. The U.S. Department of Transportation says it's launching an investigation into the airline. We've all been there before with canceled and delayed flights, but what are you entitled to in these situations? FOX 5's Lindsay Watts reports from BWI on what every traveler should know.
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What rights do travelers whose flights have been canceled have?
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