Text to 911: DC launches emergency service texting system

- A new system will allow residents in the District to text 911 during an emergency.

Text to 911 helps people who are deaf, hard of hearing, have speech disabilities or would be put in more danger by making a phone call rather than sending a text message.

The program is part of an effort to modernize 911 systems nationwide as the Office of Unified Communications reports an increase in emergency calls.

Though the texting system allows residents to reach emergency services in a new capacity, officials urged residents to call 911 when possible.

Text to 911 requires a device that is capable of sending messages and has location services enabled. Texts should be written in plain English.

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