WASHINGTON (AP) — A new Metro policy is letting riders change their mind without charge.
The agency says that as of Friday, customers who enter a rail station and then realize they don't want to ride have 15 minutes to exit without being charged. Metro says the grace period policy is particularly helpful during a service disruption.
Previously, customers who entered and exited the same station would be charged the base fare for a ride even if they did not travel. That's $2.15 during peak hours and $1.75 during off-peak hours.
Now, customers who exit the same station within the grace period window will get a credit to their SmarTrip card.
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