Mother's Day flowers: 5 things to know before you order online

If you haven't ordered your mom's Mother's Day flowers, fear not. We've got some tips on how you can protect yourself and make sure what you order online is really what your mom gets.

Mother's Day > Valentine's Day
According to Google Trends data complied by the Pew Research Center, more Americans consider giving flowers on Mother's Day than Valentine's Day. But no matter what the occasion, it always seems there are some complaints that flowers ordered online don't live up to the pictures posted on the web.

Jim Hood, editor of consumer information, news and review site ConsumerAffairs.com, says bad flower delivery fails are a frustration that tops most other consumer complaints. Why? Well, it's emotion. Hood says people pay big bucks to send flowers, and when they don't come out as planned, they're upset.

So before you order that last-minute bouquet for your mom, here are 5 things to know that will hopefully help you avoid a Mother's Day flower disaster:

1. The mark-up will blow your mind.
Remember is that you're paying a premium for those bouquets. ConsumerAffairs.com researchers picked some of them apart flower-by-flower. One bouquet Hood showed FOX 5's Laura Evans cost $72.00 when ordered from FTD.com. But when the researchers added up the cost of each individual flower, they found FTD's profit margin to be more than 80 percent.

2. How do you protect yourself? Go local.
Hood says if your mom lives in another city, do a Google search for the word "florist" and the name of that city. A map will come up, and you can pick one that's close to her.

3. Ask for fresh (or unique), and there's a better chance you will receive.
Once you identify a florist, ask for the freshest flowers they have. If you want something to stand out and look different than a bouquet of roses, ask for something that is a little unusual. They may have gotten a recent shipment of something you might not think to ask for.

4. What about a plant?
Want something that won't be gone in a five days? Consider ordering your mom a plant. That's something she can enjoy inside for a bit, and maybe plant outside later. It'll last longer than just a bouquet that's fresh cut.

5. Read the reviews before you order.
Check the customer reviews. Repeated complaints by others might be red flag.



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